PHILLIP TSEN

Before emigrating from Taiwan to America, Phillip Tsen (岑惠彬) was an award-winning artist in Chinese calligraphy, landscape, and floral brushworks. He often inscribed poems on his painting scrolls to express his transcendent interpretation of natural beauty.

 

As a first-generation immigrant, he waited tables for Hollywood celebrities and lived as a starving artist. He worked as a chef in a diner as he completed his studies at the New York City Fashion Institute of Technology. He soon took a job as a designer at Dan River Textile Inc., where he received a designer award for his schoolwork portfolio. When the US textile industry turned to offshoring, Phillip left his art director position and studied computer science at Queens College. Later, he earned his Master of Science degree from Columbia University. He later joined Bell Labs/AT&T, where over the course of an eleven-year career, he became a distinguished engineer and district manager before being outsourced to IBM to work as a certified project manager.

 

Phillip holds the US patent of an IBM business solution standard tool, which is based on his innovated methodology and procedure for offshoring transition and knowledge transfer management. Phillip was a global leader of offshoring management, but at the peak of his career as a delivery project executive, after receiving a Service Excellence Award, he made a drastic change: he left his job to write a novel inspired by true events from his fifteen-year journey at IBM.